At Yadyad, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
By using Yadyad, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
We collect personal information that you voluntarily provide to us when you register for an account, book or provide services, contact customer support, subscribe to our newsletter, or participate in surveys or promotions. This information may include your name, email address, phone number, physical address, payment information, profile photo, government-issued ID, and other information you choose to provide.
When you access our platform, we automatically collect certain information including device information such as IP address, browser type, and operating system. We also collect usage data including pages visited, time spent on the platform, and features used. Location data is collected with your permission, and we use cookies and similar tracking technologies to enhance your experience.
We use the information we collect for various purposes including providing, maintaining, and improving our services. We process transactions and send related information, facilitate communication between users and taskers, and send administrative information, updates, and security alerts. Your information helps us respond to customer service requests and support needs, personalize your experience, and deliver relevant content.
We also monitor and analyze usage patterns and trends to improve our platform, detect, prevent, and address fraud and security issues, comply with legal obligations and enforce our terms, and send marketing communications with your consent.